Q: Upon Verifying the chart, the system keeps showing required and recommended items I have already completed.
A: Make sure your documentation is within the start and end events ex: In Room- Out of Room / In pre-procedure – out of pre-procedure
Q: How to collect specimens?
A: Release Order
Select “Nurse Collect”
Go to Work list and collect specimens
Scan Labels to complete collection
Q: I am not able to print specimen labels
A: Make sure the label printer is closed and turned on “Green light”
Check if the default printer is correct (Check the label on printer)
Q: How to view all medications on the MAR?
A: Click on Report to show all medications at once
Q: How to flag the patient for a certain condition?
A: From the patient’s header, click on “FYI” and add the appropriate flag
Q: I am having duplicated patients upon assigning patient to a recovery bed
A: Call OR Admins to check if the patient has duplicate OR Cases created on the same encounter
Q: I am always getting errors while barcode scanning
A: Make sure the Barcode scanner is configured with the latest barcode configuration
Q: How to document blood glucose test?
A: Release Order and check intervals
Go to work list, document value and comments if needed