FAQ Willow

Q: Can I change the diluent after verifying a mixture medication without asking the doctor to place a new order?
A: No, always pay attention to admin instructions and Note to Pharmacy fields before verification.

Q: How do I label a patient supplied medication on the unit.
A: Make sure the medication is verified with the patient supplied checkbox and do not dispense checked. Go to medications, click dispense then choose the unit printer in the dispense from field.

Q: Can I change the due time of a continuous infusion or a first dose from the MAR?
A: Access to the MAR is Read only for pharmacists. We can only adjust standing order (non-prn) schedules by going to Medications, choosing adjust times.

Q: Where do I see the Book Icon to know that this patient has a pending education?
A: You need to go to patient lists, drag your unit to the transition of care My List and look for the book icon in the discharge column.

Q: Will the non-formulary flag stay even if I change the package of the medication to the AUB one (XXXXX-888-88)? Does this mean the patient will not be charged for the medication?
A: The flag will stay because it's related to the ordering step. The patient will be charges as long as the correct package is chosen.

Q: If a Doctor modifies the order, will the patient be charged again when I verify the new order?
A: Yes. Modifying an order will create a new order which will charge the patient again once verified. Bulk products will only be charged once during the encounter of the patient.

Q: If a patient is taking 2 strengths of a non-formulary medication how do I label the drug?
A: You need to print 2 labels (one for each strength) with clear instructions for the nurse on when to print what.

Q: How can I see all the medication charges on 1 patient in Epic?
A: The best way is to check As400

Q: Does the nurse read my comment when I click Done with Comment on an In-Basket Message?
A: Yes

Q: Where can doctors second sign my order if they can't see the Second sign folder in the in-basket?
A: They can go to the Authorize tab in the Orders tab.

Details

Article ID: 66358
Created
Thu 12/20/18 11:38 AM
Modified
Tue 4/9/19 12:23 PM