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- Why should I use Moodle in my courses?
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- Moodle is currently used by a large community in more than 140 countries. It is pretty intuitive and instructors worldwide say that the more they use it, the more they like it.
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- What is the URL for Moodle at AUB?
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- How many different types of access rights are there in Moodle?
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Apart from administrative accounts, there are five account types in Moodle:
- Instructor – Every course starts with a primary instructor, who has full control over the course
- Co-Instructor: If necessary, co-instructor accounts can be created for other instructors who co-teach the course or who provide assistance on course content development and maintenance. The co-instructor is also called "Instructor with Editing Permissions" and s/he can do exactly what the primary instructor does (e.g., create course activities, provide feedback to students, and so on)
- Non-editing instructors: Also called "Instructor without Editing Permissions", S/he can provide students with feedback (e.g. assign grades, comment on assignments, etc.), but cannot add/modify course content
- Student: Students enrolled in a course can access the course material and post assignments, but they cannot change the course content
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- What does Moodle accept as login credentials?
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- Moodle accepts any active AUBnet account credentials.
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- How can I create a Moodle course?
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- If your course is on Banner, it will be created automatically on Moodle at least five days prior to the beginning of the semester.
- If you are teaching the course for the first time, a blank course will be created for you.
- If you have teached this course previously, the most recent copy of your course will be duplicated for the current term and will be made hidden by default.
- For courses that are not on Banner but still address the AUB community, please fill out the Request a New Moodle Course form. The Moodle team will manually create an empty project which you can customize like any Moodle course.
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- How can I add students to my Moodle course?
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- Students are added automatically to the course at the beginning of the current term.
- If you are teaching for the first time and you had a blank new course (check point 2 in the section above), students will automatically get access to the course page as soon as the semester starts.
- If you have teached this course previously (check point 3 in the section above), you will receive a notification from the Moodle team once your course is created. You need to check the course content and verify that it's ready to be revealed, and then reply to the announcement and request revealing the course.
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- How can I remove students from my Moodle course?
- For Banner courses, a student who is removed from a course on Banner will be automatically removed from the same course on Moodle the next day.
- For courses that are not on Banner, you need to send a request to the IT Service Desk on it.helpdesk@aub.edu.lb or fill a service request and mention the usernames that you want to add/remove and the URL of the course you are referring you.
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- How can I add AUB users other than my students to my Moodle course?
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- The main instructor of the course can directly add co-instructors and non-editing instructors to their course from the "Enroll users" button on the participants page.
- If any assistance is needed, the main instructor can send a request on it.helpdesk@aub.edu.lb or fill a service request.
Note: Adding co-instructors or non-editing instructors to a course requires the consent of the main instructor.
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- Can anyone access courses on Moodle?
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- No. Students, instructors, and other users can only access courses to which they are added on Moodle. However, instructors may exceptionally request their course to be open to guests (authenticated AUB users who are not added to the course).
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- Can I connect to my Moodle course from off campus?
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Yes. You can access Moodle from any computer connected to the Internet:
- Go to https://lms.aub.edu.lb
- In case the link above does not work, contact your Internet Service Provider (ISP) to inform the staff there about the problem
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- What can I do if I have trouble accessing Moodle from my own computer?
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- If you have enabled cookies, java-script, and pop-ups, and still have problems, check for any firewall or web proxy that might be running on your computer.
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- Why can't my students save PDF file(s) from my Moodle course?
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- Be sure that your students are using Adobe Acrobat Reader version 6.0 or higher. A free copy of Adobe Acrobat Reader can be downloaded from the Adobe Acrobat site.
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- How do I log out of a Moodle session?
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- In order to end a session you must click on your avatar (top right corner) then Log out. If you do not log out your account will remain active. The next person to use that computer will have full access to your account.
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- What should I do if I forgot my password?
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- Moodle usernames and passwords are the same as the AUBnet accounts. When you forget your password, you need to contact IT Helpdesk (ext. 4000) to reset your password.
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- Which Internet browser is the best for running Moodle?
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- It is recommended to choose a browser that supports Moodle's in-line HTML editor. The recommended Internet browsers are Mozilla Firefox and Google Chrome.
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- Do I need to install any software plug-in so that I can use Moodle?
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- Please note that no special hardware is needed to run Moodle, however, files posted on Moodle may need a particular application for viewing.
- If you are attempting to view a MS Word/Excel/PowerPoint document, for example, make sure that the computer you are using has Microsoft Office. If you do not have Microsoft Office installed, you can download a viewer to view those Office documents.
- If you are attempting to view Flash material and you don't have a Flash player installed on your computer, then download the most recent Flash player from the Adobe site.
Other common, free plug-ins that you can download to your computer to access audio and video files include:
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- Can I upload MS Office documents (.docx, .xlsx) to Moodle?
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- Yes, you can upload MS Office documents to Moodle. Simply, turn editing on (top right gear button), then drag and drop them into any topic.
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- Where can I get help on Moodle?
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You can get help in several ways:
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- Are there any restrictions on the names and sizes of files that I upload to Moodle?
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- File names
Don't use special characters or Arabic letters in your file names or passwords. Special characters such as a blank space, * / \ ? " ' { } etc., are not allowed in file names or passwords.
- File sizes
You are able to upload files up to 100 MB to your courses.
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Important things to remember
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- Always close your browser when you finish working with Moodle. Otherwise, others can assume your identity when they use the same machine. This applies to your students also.
- Always use the navigation bar and NOT the Back/Forward buttons of your browser for easier navigation in the Moodle pages.
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