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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://servicedesk.aub.edu.lb/TDClient/1398/Portal/KB/ArticleDet?ID=66442">https://servicedesk.aub.edu.lb/TDClient/1398/Portal/KB/ArticleDet?ID=66442</a><br /><br />Banner 9 Admin Pages FAQ